21Bit logo
Online: 3,102

Terms & Conditions

21Bit Casino > Terms & Conditions
Last updated: 07/05/2026
Relevance verified: 07/05/2026

1. Acceptance of Terms

By accessing or using any part of the 21Bit Casino website at https://21bit-cassino-austalia.com/, registering an account, making a deposit, claiming a bonus, or placing a wager, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These Terms constitute a legally binding agreement between you and 21Bit Casino Online Australia.
If you do not accept these Terms, you must immediately stop using this website and refrain from registering an account or engaging with any of the services offered. Continued use of the platform following any updates to these Terms constitutes your acceptance of the revised version.
These Terms apply to all registered users and visitors accessing the site from Australia. Additional terms may apply to specific promotions, tournaments, and loyalty programme tiers, and those supplementary terms are to be read in conjunction with these Terms.

2. About 21Bit Casino

21Bit Casino Online Australia is operated by a company holding international gaming licence number 8048/JAZ2020-13, issued under the regulatory framework of Curaçao. Our registered correspondence address for Australian users is 48 Pirrama Road, Level 2, Pyrmont NSW 2009, Australia.
For any queries, complaints, or account-related matters, you may contact us via:

21Bit Casino operates as an offshore online gambling service accessible to Australian residents. The platform provides access to casino games, live dealer tables, slots, and related entertainment services.

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 18 years of age to register an account or participate in any real-money gambling activity on 21Bit Casino. This requirement is non-negotiable and applies regardless of the age of majority in any other jurisdiction you may reference. By creating an account, you confirm that you are 18 or older.
21Bit Casino takes underage gambling seriously. Where there is reasonable suspicion that an account holder is under 18, the account will be suspended pending full verification. Any winnings generated during the period under review may be withheld until the matter is resolved. If a minor is found to have accessed the platform, all funds will be returned to the original payment source and the account permanently closed.

3.2 Account Creation

To register, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and preferred currency. You are required to maintain the accuracy of this information throughout your time as a registered user. If your details change, you must update your account promptly via the account settings section.
Each person may hold only one account. Creating multiple accounts, whether under the same identity or different identities, is prohibited. Where duplicate accounts are identified, all associated accounts may be closed and any pending withdrawals cancelled.

3.3 Geographical Restrictions

21Bit Casino services are intended for adults in jurisdictions where accessing offshore online casino platforms is not prohibited at the individual user level. Australian residents may access the platform consistent with the provisions of the Interactive Gambling Act 2001 (Cth), which does not criminalise the act of individual play on offshore-licensed platforms.
You are responsible for understanding and complying with the local laws applicable to you. 21Bit Casino does not accept any liability for your use of the service in a jurisdiction where such use is restricted or prohibited.

4. Identity Verification (Know Your Customer)

4.1 KYC Process

21Bit Casino is obligated to verify the identity of all account holders as part of its anti-money laundering (AML) compliance procedures and responsible gambling obligations. Before processing any withdrawal, and at various points during your use of the platform, we may request identity documentation.
Documents typically requested include:

  • Government-issued photo identification (Australian passport, driver’s licence, or equivalent)
  • Proof of residential address issued within the last three months (utility bill, bank statement, or official government correspondence)
  • Proof of payment method (front of card with the middle eight digits obscured, or screenshot of e-wallet or crypto wallet)
  • Source of funds documentation at higher withdrawal thresholds

4.2 Verification Timelines

Verification documents should be submitted through the account settings section. We aim to complete standard KYC review within 24 to 72 hours of receiving complete documentation. Where additional checks are required, we will notify you by email. Withdrawals will remain on hold until verification is complete.
Submitting false, altered, or misleading documents constitutes fraud and will result in immediate account termination and reporting to relevant authorities where required.

5. Deposits and Withdrawals

5.1 Accepted Payment Methods

21Bit Casino supports the following payment methods for Australian users:

  • Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether USDT (TRC-20 and ERC-20), and other supported digital assets
  • Debit and credit cards: Visa, Mastercard
  • Digital wallets: Apple Pay, Google Pay

Payment methods available to you may vary depending on your location, account verification status, and applicable processing rules. The cashier section of your account displays the options currently available.

5.2 Deposit Terms

All deposits must be made from payment methods registered in your own name. Third-party deposits are not accepted. Minimum and maximum deposit amounts vary by payment method and are displayed in the cashier at the time of transaction.
Cryptocurrency deposits are credited to your account following the required number of blockchain confirmations for each network. Bitcoin typically requires one to three confirmations. Litecoin and USDT on TRC-20 are generally faster. These confirmation times are determined by blockchain network activity and are not within 21Bit Casino’s control.
AUD is accepted as a base currency. Where currency conversion is required, exchange rates are applied at the time of transaction. Conversion fees, if applicable, are the responsibility of the account holder.

5.3 Withdrawal Terms

Withdrawal requests can only be submitted by verified account holders. Funds must be returned to the same payment method used for deposit where technically possible. Withdrawal to a different method requires prior approval and supporting documentation.
Cryptocurrency withdrawals are typically processed within 30 minutes to a few hours following internal approval. Card and e-wallet withdrawals may take between one and five business days depending on the processing institution. 21Bit Casino does not charge withdrawal fees on its end, though network fees for crypto transactions are deducted from the transfer and are beyond our control.
Withdrawal requests may be placed on hold pending additional verification checks, particularly where:

  • The account has not previously completed full KYC verification
  • Unusual activity or multiple withdrawal requests are detected
  • Active bonus wagering requirements have not been met
  • The withdrawal amount exceeds standard thresholds requiring source of funds review

21Bit Casino reserves the right to request additional documentation at any stage of the withdrawal process. Failure to provide requested documents within 14 calendar days may result in the withdrawal request being cancelled.

6. Bonuses and Promotions

6.1 Welcome Bonus

New Australian players are eligible for the 21Bit Casino welcome package, which currently includes a 200% match bonus of up to AU$700 on the first deposit, 25 Free Spins, and a 10% Weekly Cashback offer. Additional deposit match offers may be available on subsequent deposits. All promotional figures are subject to change, and the current active terms are displayed on the Bonuses page at the time of claiming.
Bonuses are not automatically applied. Players must opt in through the Promotions section after making a qualifying deposit. Failure to opt in before playing will result in the bonus not being applied, and the casino will not issue it retroactively once the deposit session has begun.

6.2 Wagering Requirements

All bonuses at 21Bit Casino are subject to wagering requirements, which specify the number of times bonus funds must be turned over before any resulting winnings can be withdrawn. The specific wagering multiplier applicable to each offer is stated in the individual promotion’s terms.
Game contributions to wagering requirements vary:

  • Most video slots contribute 100% towards wagering
  • Live casino games and table games typically contribute at a reduced rate or not at all
  • Specific games may be excluded from wagering contribution entirely

Attempting to withdraw bonus funds before meeting wagering requirements will result in the bonus and any associated winnings being forfeited.

6.3 Bonus Abuse and Restriction

21Bit Casino monitors account activity for patterns indicating bonus abuse, including but not limited to low-risk betting designed to satisfy wagering requirements without genuine play, use of multiple accounts to claim the same promotion, and use of betting software or automated systems.
Where bonus abuse is identified, 21Bit Casino reserves the right to void the bonus, cancel associated winnings, suspend the account, or permanently close the account without prior notice.

6.4 Free Spins

Free spins issued as part of a promotion are valid only on the specified game or games listed in the promotion terms. Winnings from free spins are credited as bonus funds and subject to the wagering requirement stated in the relevant offer. Free spins not used within the validity period will expire automatically.

6.5 Cashback Offers

The 10% Weekly Cashback is calculated on net losses over the applicable qualifying period. Cashback is credited in accordance with the schedule stated in the promotion terms. Cashback may be subject to a minimum wagering requirement before withdrawal is permitted. Full terms for each cashback cycle are available in the Promotions section.

7. Fair Gaming and Game Rules

7.1 Game Providers and Fairness

All games available at 21Bit Casino are supplied by licensed and independently audited software providers. The platform’s library includes titles from Pragmatic Play, Evolution Gaming, Play’n GO, Hacksaw Gaming, PG Soft, BGaming, Evoplay, Ezugi, Spribe, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, and other certified studios.
Random number generators (RNGs) used in all virtual games are tested and certified by independent testing laboratories. Return to player (RTP) percentages for each game are set by the provider and are not altered by 21Bit Casino. RTP information for individual games is available in the game’s help or information section.

7.2 Live Dealer Games

Live casino games are hosted by trained dealers in real-time studio environments. Evolution Gaming powers the primary live dealer section. Results in live games are determined by physical elements such as cards, dice, and roulette wheels, and are not generated by software RNG. All live streams are subject to the provider’s own quality and fairness standards.

7.3 Malfunction Policy

In the event of a technical fault, disconnection, or game malfunction, all affected bets and game rounds may be declared void at 21Bit Casino’s discretion. Any winnings derived from a game round that experienced a verified technical error will not be paid. Where a malfunction results in an incorrect bet being placed, the casino will make reasonable efforts to contact the player and resolve the matter.

8. Responsible Gambling

8.1 Our Commitment

21Bit Casino is committed to providing a gambling environment that supports responsible play. Gambling is intended as a form of entertainment. It carries real financial risk, and a portion of players may develop problematic patterns of play. We take this seriously and provide tools to help you manage your activity.

8.2 Available Self-Management Tools

Registered users can access the following tools through the account settings section at any time:

  • Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. Requests to lower limits take effect immediately. Requests to increase limits may be subject to a cooling-off period.
  • Session time limits: Restrict how long you can remain logged in during a single session before being automatically logged out.
  • Reality checks: Set intervals at which a notification reminds you how long you have been playing and how much you have wagered.
  • Cool-off periods: Take a temporary break from gambling for a defined period. During this time, you will not be able to log in or place bets.
  • Self-exclusion: Permanently or indefinitely exclude yourself from 21Bit Casino. Self-exclusion requests are processed promptly and cannot be reversed within the exclusion period.

8.3 BetStop National Self-Exclusion Register

Australian residents can register with BetStop, Australia’s National Self-Exclusion Register. BetStop allows you to self-exclude from all licenced interactive wagering services in Australia through a single registration. While 21Bit Casino operates under an international licence and is not an Interactive Wagering Service Provider registered under Australian law, we strongly encourage any player experiencing difficulty to register with BetStop and to contact our support team to initiate self-exclusion on this platform simultaneously.

8.4 Support Organisations

If you or someone you know is experiencing harm related to gambling, the following free and confidential services are available:

8.5 Minor Protection

If you share a device with children or other household members, take steps to prevent access to gambling websites. Use parental control software and ensure your account credentials are not accessible to others. If you suspect that a minor has accessed your account, contact us immediately at contact@21bit-cassino-austalia.com.

9. Anti-Money Laundering and Financial Crime Prevention

21Bit Casino maintains AML policies consistent with internationally recognised standards. We monitor transactions for suspicious activity and reserve the right to request documentation regarding the source of deposited funds at any threshold.
Players must not use 21Bit Casino for any transaction connected to criminal activity, including money laundering, fraud, or financing of illegal operations. Suspected financial crime will be reported to relevant authorities and the account involved will be immediately suspended pending investigation.
All payment methods used must be legally owned by the account holder. Depositing funds obtained through fraudulent or illegal means is prohibited. Winnings generated through deposits of illicit funds are subject to forfeiture.

10. Account Security and Responsibility

You are solely responsible for maintaining the security of your account credentials. Your username and password must not be shared with any other person. 21Bit Casino will not be held liable for losses resulting from unauthorised access to your account where you have failed to take reasonable precautions.
If you suspect your account has been accessed without your authorisation, contact us immediately through live chat or at contact@21bit-cassino-austalia.com. We will investigate and take appropriate action, which may include temporarily locking the account.
You must not use automated software, bots, scrapers, or any tools designed to interfere with normal gameplay or to gain an unfair advantage over other players or the platform.

11. Intellectual Property

All content on the 21Bit Casino website, including but not limited to game graphics, promotional materials, text, logos, software, and interface design, is the property of 21Bit Casino or its licensors. This content is protected by copyright, trademark, and other applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any part of the website without express written permission from 21Bit Casino. Unauthorised use of the 21Bit Casino name, logo, or branding in any external communications is prohibited.

12. Privacy and Data Protection

21Bit Casino collects and processes personal information in accordance with our Privacy Policy, which forms part of these Terms. Australian users are afforded protections consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to the extent applicable to our operations.
Personal data collected during registration and ongoing use of the platform is used for account management, identity verification, fraud prevention, AML compliance, and communication about your account and promotions where you have opted in. We do not sell personal data to third parties for marketing purposes.
Cookies are used on the 21Bit Casino website as described in our Cookie Policy. By continuing to use the site, you accept the use of cookies as described therein.

13. Account Suspension and Termination

13.1 Suspension by 21Bit Casino

21Bit Casino reserves the right to suspend or permanently close any account, and to withhold or void any pending withdrawals or bonuses, where:

  • The account holder has breached any provision of these Terms
  • False or misleading information was provided during registration or verification
  • Fraudulent, abusive, or collusive behaviour is detected
  • The account is suspected to be linked to money laundering or other criminal activity
  • A valid chargeback dispute has been initiated against 21Bit Casino
  • The account holder is found to be accessing the platform from a restricted jurisdiction
  • Technical or legal circumstances require us to restrict access

Where an account is closed for a breach of Terms, any real-money funds in the account at the time of closure will be returned to the account holder via the original deposit method after deducting any bonuses and associated winnings that are subject to forfeiture. This determination will be made on a case-by-case basis.

13.2 Closure by the Player

You may request the closure of your account at any time by contacting our support team. Prior to closing your account, any active bonus funds will be forfeited. Remaining real-money balances will be returned to your verified payment method, subject to standard verification checks and minimum withdrawal thresholds.

14. Limitation of Liability

21Bit Casino provides its platform on an “as available” basis. We do not guarantee uninterrupted access to the website or to any specific game. Scheduled and emergency maintenance may result in temporary unavailability.
To the extent permitted by applicable law, 21Bit Casino’s total liability to you in connection with any claim arising from your use of the platform is limited to the amount of real-money funds held in your account at the time the claim arises. We are not liable for:

  • Losses resulting from gambling outcomes, whether in real-money or bonus-funded play
  • Technical failures caused by third-party infrastructure, internet service providers, or blockchain network congestion
  • Decisions made by the player based on information accessed through the website
  • Indirect, consequential, or incidental loss of any kind

Nothing in these Terms limits or excludes liability that cannot be excluded under Australian Consumer Law or other mandatory statutory protections that apply to you.

15. Disputes and Complaints

15.1 Raising a Complaint

If you have a complaint about any aspect of your experience at 21Bit Casino, we encourage you to contact our support team in the first instance. You can do this via:

Please include your full name, registered email address, a description of the issue, and any relevant transaction references. We aim to acknowledge all complaints within 24 hours and resolve them within 14 calendar days. Complex matters may require longer, in which case we will keep you informed of progress.

15.2 Escalation

If you are not satisfied with the outcome of your complaint after exhausting our internal process, you may escalate the matter to the dispute resolution body associated with our gaming licence. Details of the applicable body are available on our Licence Information page.
Australian residents may also contact the Australian Financial Crimes Authority or seek independent legal advice where they believe a serious breach has occurred, though 21Bit Casino’s status as an offshore operator limits the jurisdiction of Australian regulatory bodies in relation to our operations.

16. Changes to These Terms

21Bit Casino reserves the right to amend, update, or replace any part of these Terms at any time. Significant changes will be communicated to registered users via email to the address on file, or through a notice displayed on the website. Continued use of the platform following notification constitutes acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. The current version of these Terms is always available at https://21bit-cassino-austalia.com/terms-conditions/.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of Curaçao, consistent with the jurisdiction of our gaming licence. By accepting these Terms, you agree that any disputes arising from your use of the platform will be subject to that jurisdiction unless otherwise required by mandatory local law provisions applicable in Australia.
To the extent that Australian Consumer Law applies to any aspect of your relationship with 21Bit Casino, those protections are not displaced by this clause.

18. Miscellaneous

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed from these Terms without affecting the validity of the remaining provisions.
These Terms, together with our Privacy Policy, Cookie Policy, and any applicable promotion-specific terms, constitute the entire agreement between you and 21Bit Casino regarding your use of the platform. No verbal representations or prior written communications override the content of these Terms.
Failure by 21Bit Casino to enforce any provision of these Terms on any occasion does not waive our right to enforce that provision in the future.
For all enquiries: contact@21bit-cassino-austalia.com | +61 2 9005 5000 | 48 Pirrama Road, Level 2, Pyrmont NSW 2009, Australia.

Bonus

for first deposit

1000 + 250 FS